Residential Monitoring & Maintenance 2017-09-08T17:52:10+00:00

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Residential Monitoring & Maintenance

Alarm Maintenance

To keep your alarm system in working order we recommend you service your alarm annually and if your alarm is not connected to a monitoring station we would provide you with a ‘Bell-only monitoring and Maintenance service’.

With our all our maintenance contracts you receive regular testing of your alarm system in line with European Standards, the Insurance Industry and current ACPO Force Alarm Policy, to ensure the correct operation of the system.

We have the technical ability to identify and repair any potential faults on the day of the visit. Alarm system faults that go undetected will always develop into a more serious fault that will in turn cause the system to generate an unacceptable level of false alarm activations. If you have a wireless system we will change sensor batteries every 2 – 3 years and the panel battery every 5 – 8 years.

What is included in our annual alarm maintenance contract;

  • A full service on the alarm system testing all sensors, sounders and settings
  • No charge for any call outs/faults for 12 months
  • Peace of mind your alarm system will receive the correct level response to an alarm activation
  • Flexible payment terms, monthly by Direct Debit for no extra cost

Monitored Alarms

For increased security you may wish to have your intruder alarm system monitored. A monitored alarm is linked via the telephone line or cellular network or both to an Alarm Receiving Centre (ARC). An ARC is a permanently manned call centre whose staff is dedicated to monitoring security alarms and contacting the right Authority – i.e. the Police usually, or the Fire Brigade in the case of a fire – if there is activation. An ARC is bound by strict legislation which ensures the highest standards of operation. Why choose a monitored alarm system?

Police Response for Monitored Alarms – The Police will no longer respond to a bell-only alarm, unless there is additional evidence of a crime being committed. The Police will respond to a monitored alarm which qualifies for Police response. However if you have a bell-only alarm system you are relying on your neighbours to quickly come to your aid, which may put them at risk, and you cannot be sure that they will always be there to respond.

Personal Attack Button – Immediate Police Response: A ‘Personal Attack’ signal from a monitored alarm will be immediately policed. With a bell-only alarm you are again relying on a neighbour coming to your aid and in general, these days most people love to mind their own business. Most of the intruder alarm systems incorporate ‘Personal Attack’ facility on the remote keypad, but a dedicated ‘Personal Attack Button’ can easily be installed anywhere in your premises.

Fire Protection – Most battery operated smoke detectors are not properly maintained and a conventional stand-alone smoke detector may not activate fast enough to ensure the occupants are woken up in time. The Fire monitoring part of the alarm system stays ‘set’ even.

If you do not have a current contract with ourselves or if we did not do the original installation not a problem please contact us and we will arrange an appointment to review your system and provide you with a quotation for a takeover.

Some of our Clients